Effective Date: 08/10/2025

Kenya Betting Community (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website https://kenyabettingcommunity.com, mobile applications, or related services. By accessing or using our platform, you consent to the practices described in this policy.

We collect personal and non-personal information to provide a better user experience, improve our services, and ensure compliance with regulatory requirements under the Betting Control and Licensing Board (BCLB). Information we collect includes:

• Personal Information: Name, email address, phone number, billing information, account credentials, and other data voluntarily provided during registration or communication with us.

• Non-Personal Information: IP addresses, browser type, device information, website usage data, cookies, and analytics information.
  
  

We use the information we collect to:

• Provide, maintain, and improve our services and website functionality.

• Manage user accounts, including premium industry accounts and listings.

• Respond to inquiries, complaints, or feedback submitted through the platform.

• Communicate offers, promotions, newsletters, or updates (with your consent).

• Ensure compliance with Kenyan laws, including BCLB regulations.

• Promote responsible gambling by delivering relevant content, guides, and resources to users.
  
  

We do not sell or rent your personal information. Information may be shared with third parties only in the following circumstances:

• With licensed betting operators, affiliates, or service providers listed on the platform to facilitate interactions.

• To comply with legal obligations, regulatory requirements, or BCLB audits.

• With service providers who assist in hosting, payment processing, analytics, or marketing, under strict confidentiality agreements.

  
  

We use cookies and similar technologies to enhance user experience, analyze traffic, and provide personalized content. You can manage your cookie preferences via your browser settings.

Kenya Betting Community implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online service is completely secure, and we cannot guarantee absolute security.

You have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for marketing communications at any time.

• Request that we limit or stop processing your personal data.

  
  

We encourage responsible gambling and provide tools and guidance to help users engage safely. Personal information may be used to send responsible gambling reminders or provide support resources.

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from minors. If you believe a child has provided information, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on the website, and continued use of our platform constitutes acceptance of the updated policy.

For questions, complaints, or data requests, contact:
Email: admin@kenyabettingcommunity.com
Phone: +254711000100

By using Kenya Betting Community, you acknowledge that you have read, understood, and agreed to this Privacy Policy, and consent to the collection and use of your information as described.